Girls Hostel in Dagapur, Siliguri 

Privacy Policy

Last Updated: January 2025

Introduction

At Mudita Girls Hostel, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, store, and protect your data.

1. Information We Collect

Personal Information

  • Full name and photograph

  • Date of birth and age

  • Contact information (phone, email, address)

  • Government-issued ID proofs

  • Academic/employment records

  • Emergency contact details

  • Guardian/parent information

Additional Data

  • Room access records

  • Payment history

  • Visitor logs

  • CCTV footage

  • Internet usage logs

  • Meal plan preferences

  • Leave/attendance records

2. How We Use Your Information

We use collected information for:

  • Processing admissions

  • Room allocation and management

  • Security and safety monitoring

  • Communication with residents/guardians

  • Emergency response

  • Billing and payment processing

  • Facility management and improvements

  • Legal compliance

  • Service optimization

3. Data Storage and Security

Security Measures

  • Physical records are stored in secure, locked facilities

  • Digital data is protected by encryption and secure servers

  • Access to personal information is restricted to authorized personnel

  • Regular security audits and updates

  • Secure disposal of outdated records

4. Information Sharing

We may share your information with:

  • Authorized family members/guardians

  • Law enforcement agencies (if required)

  • Educational institutions (with consent)

  • Emergency medical services (when necessary)

  • Government authorities (as per legal requirements)

We DO NOT share your information with:

  • Marketing agencies

  • Unauthorized third parties

  • Commercial entities

5. Resident Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Receive copies of your records

  • Know how your information is being used

  • File complaints about data misuse

6. CCTV Surveillance

  • Cameras are installed in common areas only

  • Footage is retained for 30 days

  • Access to recordings is strictly controlled

  • Footage may be shared with law enforcement if required

7. Digital Communication

  • Emails and messages may be retained for record-keeping

  • Wi-Fi usage is monitored for security purposes

  • Personal communication privacy is respected

  • Digital notices and updates may be sent to registered contact details

8. Data Retention

We retain your information:

  • Throughout your stay at the hostel

  • For 3 years after departure (basic records)

  • As required by law for certain documents

  • Until specific deletion request (where applicable)

9. Consent

  • Explicit consent is obtained during admission

  • Additional consent required for special data usage

  • Guardians’ consent for minors

  • Option to withdraw consent for non-essential services

10. Children’s Privacy

For residents under 18:

  • All data collection requires parental consent

  • Enhanced privacy protections are implemented

  • Regular updates provided to guardians

  • Restricted access to personal information

11. Updates to Privacy Policy

  • Policy may be updated periodically

  • Residents will be notified of significant changes

  • Latest version available on request

  • Continued stay implies acceptance of updates

12. Contact Information

For privacy-related queries:

  • Email: Muditaghofficial@gmail.com

  • Phone: 077975 06968

  • Address: Lane no 4, Agam Singh Giri Nagar, Panchanadi, near Delhi Public School, Dagapur, Siliguri, West Bengal 734003

  • Office Hours: Monday to Saturday, 9:00 AM – 6:00 PM

13. Compliance

We comply with:

  • Indian Data Protection Laws

  • Local Privacy Regulations

  • Educational Institution Guidelines

  • Housing Society Rules